Privacy Policy

When you register for our learning programs or contact us, we collect personal information that you voluntarily provide. This includes your name, email address, phone number, and postal address. We also collect information about your educational background and investment experience level to customize your learning journey.

During the registration process, we may ask about your financial goals and areas of interest within stock market education. This helps us recommend appropriate courses and resources tailored to your needs.

We automatically collect information about how you interact with our platform. This includes pages visited, time spent on different sections, course progress, and features used. We track which educational materials you access and your completion rates for various modules.

Technical information such as your IP address, browser type, device information, and operating system is collected to ensure our platform works properly across different devices and to improve your user experience.

When you communicate with us through email, phone, or our contact forms, we retain records of these interactions. This includes support tickets, feedback submissions, and any correspondence related to your account or our services.

We work with carefully selected third-party service providers who help us operate our platform and deliver our services. These include email service providers, payment processors, and analytics tools. All service providers are contractually bound to protect your information and use it only for the specific services they provide to us.

We may disclose your information if required by law, regulation, or legal process. This includes responding to court orders, government requests, or regulatory inquiries. We may also disclose information to protect our rights, prevent fraud, or ensure the safety of our users and platform.

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will provide notice and ensure that your privacy rights are protected during any such transition.

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of data in transit and at rest, secure server environments, and regular security audits.

All payment information is processed through secure, industry-standard payment gateways that comply with PCI DSS requirements. We never store complete credit card information on our servers.

Our team receives regular security training, and we maintain strict access controls to ensure only authorized personnel can access your information. We also use firewalls, intrusion detection systems, and other security technologies to protect our infrastructure.

As an Australian-based company, we primarily store and process your information within Australia. However, some of our service providers may be located in other countries, including the United States and European Union.

When we transfer your information internationally, we ensure appropriate safeguards are in place through contractual agreements, adequacy decisions, or other approved mechanisms to protect your privacy rights.

We use cookies and similar tracking technologies to enhance your experience on our platform. Essential cookies are necessary for the platform to function properly, while analytics cookies help us understand how you use our services.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality. We respect your choices regarding non-essential cookies and provide clear options for managing your preferences.

Our platform is designed for adults and we do not knowingly collect information from children under 16. If we discover that we have inadvertently collected information from a child, we will delete it immediately and take steps to prevent future collection.

If you believe we have collected information from a child, please contact us immediately so we can address the situation appropriately.

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through email or prominent notices on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.

To exercise any of your privacy rights or if you have questions about this policy, you can contact us using the information provided below. We will respond to your request within 30 days and may ask for additional information to verify your identity.

If you're not satisfied with our response, you have the right to lodge a complaint with the Australian Privacy Commissioner or other relevant data protection authority.